Capital INPUT
- Advanced software and applications.
- Peculiar processes and procedures for selection and management of networks of authorised repair shops, medical facilities and affiliated craftsmen throughout the country.
- 12 scouting and testing initiatives.
- ICT infrastructure and advanced telematics instruments.
- Settlement process innovation: 188 million crashes settled electronically.
- 6 additional settlement service investments.
- Reputation.
- Benefits from integrated network.
- Customer satisfaction.
- Assistance service speed.
- 86.7% Retention of Auto Presto & Bene customers
- 88.0% Retention of customers with policies financed interest-free