In 2001, Unipol launches the “Master for neoliquidatori”, lasting four months, which is attended by 18 graduates, later inserted in the Company’s settlement services centers throughout Italy. The training action on the changeover to the Euro and ongoing professional development on the use of personal computers is of great importance.
A specific aspect of the training project concerns an experimental project for the assessment of professional skills developed around the role of the “claims handler” and “intermediate chief”.